Privacy Policy

Last Updated: July 5, 2026

Ann’s Health Food Center & Market (“Ann’s,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, sign up for coupons or updates, place an order, interact with our social media content, book or request services, participate in Ann’s Rewards, or otherwise communicate with Ann’s.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information You Provide to Us

This may include your name, email address, phone number, mailing address, location preference, questions or comments, coupon or newsletter signup information, rewards program signup information, employment inquiry information, appointment or booking request information, and any other information you choose to submit through our website, forms, email, phone, text message, social media, or in-person interactions.

Order, Service, and Appointment Information

If you place an order, request information about products, use online shopping or delivery links, book services, or interact with a third-party ordering or booking platform, we may receive limited information related to your request, such as your name, contact information, order details, appointment details, service request details, and customer service communications.

Payment information may be processed by third-party payment processors, delivery platforms, booking providers, or point-of-sale providers. Ann’s does not intentionally collect or store full credit card numbers through general website forms.

Website and Device Information

When you visit our website, we may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on the site, referring website, general location, and other usage information through cookies, analytics tools, pixels, or similar technologies.

Social Media and Embedded Content

If you interact with Ann’s through social media platforms, social feeds, embedded content, videos, maps, or other third-party tools, those platforms may collect information according to their own privacy policies.

Health, Dietary, Wellness, and Product Interest Information

Ann’s may receive information you voluntarily provide about dietary preferences, allergies, supplement interests, wellness goals, product questions, service interests, or general health and wellness topics. Please do not submit confidential medical records, protected health information, or sensitive medical information through general website forms, social media, email, or text message.

Information provided on our website or by our team is for general retail, educational, and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

How We Use Information

We may use personal information to:

• Respond to questions, comments, requests, or customer service inquiries
• Process coupon, newsletter, rewards, or promotional signups
• Provide information about products, services, events, cafes, specials, classes, articles, recipes, or store updates
• Help fulfill orders, appointment requests, booking requests, or service inquiries
• Route inquiries to the appropriate Ann’s location or team member
• Improve our website, customer experience, products, services, marketing, and communications
• Maintain website security and prevent fraud, misuse, or unauthorized activity
• Communicate with you by email, phone, text message, or mail when permitted
• Support hiring or employment-related inquiries
• Administer Ann’s Rewards or other loyalty, coupon, or promotional programs
• Comply with legal obligations and protect our rights, customers, employees, and business

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, advertising tools, and similar technologies to help the website function, understand how visitors use the site, improve performance, remember preferences, support embedded content, and measure marketing effectiveness.

You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

If our website uses advertising, analytics, or retargeting tools, those tools may use cookies or similar technologies to show relevant ads, measure ad performance, understand website activity, or improve future marketing. Where required by law, users may have the right to opt out of certain targeted advertising activities.

How We Share Information

We do not sell personal information for money.

We may share information with trusted third parties that help us operate our business, including:

• Website hosting and maintenance providers
• Email marketing, coupon, newsletter, or loyalty platforms
• Analytics and advertising service providers
• Social media platforms and embedded feed providers
• Online ordering, delivery, booking, or appointment platforms
• Payment processors and point-of-sale service providers
• Customer service, marketing, or business support vendors
• Independent practitioners, service providers, or wellness partners when necessary to respond to a request or facilitate a service you requested
• Legal, accounting, security, insurance, or compliance advisors

We may also share information if required by law, to respond to legal requests, to protect our rights, to prevent fraud or security issues, or in connection with a business transfer, merger, sale, financing, reorganization, or restructuring.

Third-party services linked from our website, such as delivery providers, online shopping platforms, social media platforms, maps, booking tools, payment processors, practitioner websites, or wellness service providers, may have their own privacy policies. Ann’s is not responsible for the privacy practices, content, services, claims, or policies of those third parties.

Email, Promotional Messages, and Text Messages

If you sign up to receive coupons, newsletters, rewards communications, promotions, or updates, we may send you communications about Ann’s products, services, events, specials, cafes, store news, or other offerings.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

If Ann’s offers text-message communications and you opt in, message and data rates may apply. Message frequency may vary. Consent to receive marketing text messages is not required as a condition of purchase. You may opt out of promotional text messages by replying “STOP” or following the instructions provided in the message.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to the personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request a copy of certain personal information
• Opt out of targeted advertising, certain profiling, or the sale or sharing of personal information where applicable
• Appeal a decision regarding a privacy request where required by law

To submit a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child under 13 has provided us personal information, please contact us and we will take appropriate steps to delete the information.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to inquiries, maintaining business records, administering loyalty or promotional programs, complying with legal obligations, resolving disputes, and protecting our business.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, text-message system, payment system, or online service can be guaranteed to be 100% secure. Please use care when submitting information online.

Third-Party Websites, Platforms, and Services

Our website may contain links to third-party websites, social media pages, delivery platforms, ordering tools, booking tools, payment processors, practitioner websites, maps, videos, or other online services. This Privacy Policy applies only to Ann’s and our website. We encourage you to review the privacy policies, terms, and disclaimers of any third-party services you use.

Ann’s may provide links or access to independent practitioners, service providers, labs, booking platforms, or wellness partners for convenience and informational purposes. Unless expressly stated otherwise, those third parties are independent from Ann’s and are responsible for their own services, recommendations, statements, scheduling, billing, privacy practices, and professional obligations.

Health, Wellness, Product, and Medical Disclaimer

The information provided on this website is intended solely for general informational, educational, and retail purposes. It is not intended to constitute, and should not be construed as, medical advice, diagnosis, treatment, or a substitute for professional healthcare services.

Ann’s Health Food Center & Market, its owners, employees, and affiliates do not provide medical, healthcare, or professional therapeutic advice. No information contained on this website should be relied upon as a basis for diagnosing or treating any medical condition or for making decisions regarding your health.

Before using any dietary supplements, herbal products, vitamins, wellness products, or related services, or before making any changes to your healthcare regimen, you should consult with a qualified physician or other licensed healthcare provider. Never disregard professional medical advice or delay seeking it because of information obtained from this website.

The products offered by Ann’s Health Food Center & Market are not intended to diagnose, treat, cure, or prevent any disease unless otherwise expressly indicated in accordance with applicable law.

Independent Practitioners and Wellness Services

Ann’s may provide information about, or links to, independent practitioners, wellness partners, lab testing providers, screening providers, booking platforms, or other service providers. These services may be provided by independent third parties and not by Ann’s.

Ann’s does not control and is not responsible for the professional judgment, advice, diagnosis, treatment, claims, services, results, privacy practices, scheduling, billing, or communications of independent practitioners or third-party providers. Any relationship you establish with an independent practitioner or third-party provider is between you and that provider.

Information about third-party services is provided for convenience and general informational purposes only and should not be interpreted as an endorsement, guarantee, medical recommendation, or professional advice by Ann’s.

No Emergency Use

This website and Ann’s general communication channels are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Ann’s Health Food Center & Market
2634 S. Zang Blvd.
Dallas, TX 75224
Phone: (214) 942-9483
Email: Dallas@annshfc.com